Many orders ship the same day they are placed! On average, you can expect your order to ship out within 1-2 business days. However, there are some exceptions when items are scarce or stock shipments get delayed. Once your order has shipped, you will receive an email with the tracking number(s) associated with your order. Please check your spam and junk folders for this email, as it may be miscategorized by some email platforms.
Important Holiday Shipping Disclaimer
At checkout, please note that national and carrier-observed holidays may affect delivery timelines. This applies to all orders, including those with expedited shipping methods. FedEx and UPS policies state that holidays are not considered transit or delivery days, regardless of previously guaranteed timeframes. We recommend planning ahead during holiday periods to ensure timely delivery.
When Will My Order Ship?
Orders placed with expedited shipping methods (FedEx or UPS Three Day Select, Second Day Air, or Next Day Air) after 1 p.m. EST will ship the following business day. Our shipping facilities are closed on Saturdays, Sundays, and national holidays.
Available Shipping Methods
FedEx Shipping Options
- FedEx Ground: A cost-effective delivery service, ideal for shipments within 1–5 business days depending on destination. Note: FedEx Ground does not deliver to P.O. boxes.
- FedEx Express Saver: Delivered by the end of the third business day, available only within the contiguous 48 states.
- FedEx 2Day: Delivery in 2 business days by 4:30 p.m. to most U.S. locations and by 8 p.m. to residences.
- FedEx Standard Overnight: Next-business-day delivery by 3 p.m. to most U.S. addresses and by 4:30 p.m. to rural areas.
- FedEx Priority Overnight: Next-business-day delivery by 10:30 a.m. to most U.S. addresses; rural areas by 12 p.m. or 4:30 p.m.
UPS Shipping Options
- UPS Ground: 1–5 business days based on distance from the shipping facility. UPS does not deliver to P.O. boxes.
- UPS 3 Day Select: Delivered by the end of the third business day (contiguous 48 states only).
- UPS 2nd Day Air: Delivered by the end of the second business day, available in all 50 U.S. states (additional time may apply for Alaska and Hawaii).
- UPS Next Day Air: Delivered by 10:30 a.m., 12 p.m., or end of the day, depending on destination.
Shipping Timelines
Shipments can take 1–8 days for delivery from the time of purchase, depending on your shipping destination and inventory distribution point. This time frame may be extended due to circumstances beyond our control, including holidays and weather-related delays.
Key Notes:
- The day the order ships is NOT included in transit time.
- Saturday and Sunday are NOT included in transit time unless specified with certain expedited services.
Weekend and Holiday Delivery
While we strive for timely shipping, standard FedEx and UPS options do not include weekend or holiday delivery. If you require Saturday delivery, please contact us to arrange this service. Additional fees may apply.
Damages
Though we work tirelessly to ensure smooth delivery, occasionally damages may occur during transit. We ask that you inspect your package(s) upon delivery. While Maxx Supply is not responsible for shipping damages, we will assist you in resolving any issues with FedEx or UPS.